AWP Technician (Mid-level/ Senior Technician)

Your role as an AWP Technician

• Maintain a clean, and safe work area, adhere to best practice safety procedures.
• Maintain positive customer relations through professional interactions with customers.
• Responsible for the safe maintenance and repair of a variety of Aerial Work Platforms and associated equipment, which utilise mechanical, diesel, electrical and electronic systems.
• Dismantles devices to gain access to and remove defective parts
• Examines form and texture of parts to detect imperfections
• Lubricates and cleans parts
• Repairs or replaces defective parts and components.
• Starts / operates devices to test their performance
• Sets up and operates repair equipment and repair parts according to instruction & procedure
• Reads, follows, understands oral and written instructions.
• Issue “Field Service Reports” and “Service work orders” on maintenance tasks and faults, and the parts, labour and time taken to complete the task.
• Maintain service vehicle in a clean & professional manner
• Operates equipment, demonstrate and familiarise customers when necessary.
• Understand basic principles of various systems and components installed on AWP’s.
• Conduct First check and final inspection of AWP’s in accordance with TMW guidelines.
• Perform basic equipment repair and maintenance of machines at the customer site / in workshop and ensure proper operating efficiency.
• Use of basic testing and adjusting tool kits for the repair and servicing of machines.
• Strip, clean and inspect equipment components, identify faulty parts, rebuild/replace defective parts to restore machine functions.
• Periodic safety, operation and maintenance inspection of machines at various sites.

Details of more specific additional duties: (Including but not limited to)

• Applying approved methods of work & repair practices. Alternative methods will be considered after consultation. An example of approved procedures for the maintenance and repair of equipment is the “Service Work Order”.
• All Technicians involved in “On site servicing” & “Breakdowns”, must adopt & use the approved procedure only. Examples of some of these procedures are; the correct use & completion of “Field Service Reports”, correct phone procedure, & the polite communication with clients at all times.
• Any parts replaced must be recorded on the approved “service work order” or “Field Service Reports”.
• All parts that are replaced under warranty must have the appropriate paperwork completed as soon as the part has been used.
• (Determination of warranty status can be obtained from the Workshop Manager).
• All tools used must be operated in the manner for which they were designed; looked after and returned to their correct location at the end of the working day.
• All work practices must be safe. Applicable “Personal Protective Equipment”, such as Safety glasses & hearing protection, must be used at all times where applicable.

Physical Demands and Working Environment:

• Primary functions require sufficient physical ability and mobility to work in a field environment and make repetitive hand movement, heights on ladders, to lift, carry, push and or pull moderate amount of weight, to operate/test the assigned equipment, communicate to exchange information.
• Vision should see in the normal visual range with or without correction. Vision sufficient to read computer screens and on board digital controller screens and schematic drawings.
• Hearing in the normal audio range with or without correction.