AWP Senior Technician 2

Your role as an AWP Senior Technician

• Maintain positive customer relations through professional interactions with customers.
• Responsible for the safe maintenance and repair of a variety of Aerial Work Platforms and associated equipment, which utilise mechanical, diesel, electrical and electronic systems.
• Installs and repairs mechanical, hydraulic or electrical parts such as hydraulic cylinders, engine parts, switches, controllers and associated components.
• Dismantles devices to gain access to and remove defective parts
• Examines form and texture of parts to detect imperfections
• Lubricates and cleans parts
• Starts / operates devices to test their performance
• Sets up and operates repair equipment and repair parts according to instruction & procedure
• Diagnose, and carry out preventive maintenance according to manufacturer’s, and Manlift requirements, as well as faultfinding, troubleshooting, and attending breakdowns on all equipment in rental and sales fleet.
• Reads, follows, understands oral and written instructions.
• Issue “Field Service reports” and “service work orders” on maintenance tasks and faults, and the parts, labor and time taken to complete the task.
• Operates equipment, demonstrate and familiarise customers when necessary.
• Inspects used parts to determine imperfections or changes in dimensional requirements
• Adjusts functional parts of devices and control instruments & repairs or replaces defective parts & components
• Installs special functional and structural parts in devices & equipment.
• Reads, follows, understands and communicate schematic drawings, service and parts manuals.
• Calibrate equipment using electronic aids and procedures and programmable controllers.
• Troubleshoot and Inspect machine (mechanical, electrical and hydraulic components) to detect faults and malfunctions.
• Work individually and will lead a team in major repair and maintenance.
• Flexible in responding to changes in schedules and scope of job required on all Manlift equipment’s.
• Travel extensively as workload and schedule demands change, and respond to 24 hours emergency calls in an efficient and timely manner to effect immediate repairs.
• Understand and prioritize work plans to complete assignments with quality work and minimum supervision.
• Provides instructions and training in the proper methods and processes necessary to perform equipment repairs, inspection and preventive maintenance.
• Implement, recognise and proposed tools necessary to complete the task in safe, efficient and shortest possible time.
• Plan, schedule preventive and routine maintenance according to manufacture and Manlift requirements, as well as fault finding, troubleshooting, diagnostics and associated breakdowns on all Manlift equipment

Details of more specific additional duties: (Including but not limited to)

• Applying approved methods of work & repair practices. Alternative methods will be considered after consultation.
• An example of approved procedures for the maintenance and repair of equipment is the “Service Work Order”.
• All Technicians involved in “On site servicing” & “Breakdowns”, must adopt & use the approved procedure only.
• Examples of some of these procedures are; the correct use & completion of “Field Service Reports”, correct phone procedure, & the polite communication with clients at all times.
• Any parts replaced must be recorded on the approved “service work order” or “Field service reports”.
• All parts that are replaced under warranty must have the appropriate paperwork completed as soon as the part has been used. (Determination of warranty status can be obtained from the Workshop Manager).
• All tools used must be operated in the manner for which they were designed; looked after and returned to their correct location at the end of the working day.
• All work practices must be safe. Applicable “Personal Protective Equipment”, such as Safety glasses & hearing protection, must be used at all times where applicable.

Physical Demands and Working Environment:

• Primary functions require sufficient physical ability and mobility to work in a field environment and make repetitive hand movement, heights on ladders, to lift, carry, push and or pull moderate amount of weight, to operate/test the assigned equipment, communicate to exchange information.
• Vision should see in the normal visual range with or without correction. Vision sufficient to read computer screens and on board digital controller screens and schematic drawings.
• Hearing in the normal audio range with or without correction.