Secondary school level/ college diploma (degree)
About the job
A Technical Coordinator is responsible for managing administrative tasks for the workshop-function.
Your role as a Assistant Technical coordinator
- To documents according to Manlifts process and procedure, the consumed resources at workshops including contracted labour hire
- To documents according to Manlifts process and procedure, periodic maintenance, scheduled maintenance, third party inspections, damage and missing equipment process, parts use and consumption, annual inspections of equipment
- To documents according to Manlifts process and procedure, the sold equipment
- To documents according to Manlifts process and procedure, the annual maintenance contracts & Service contracts
- Timely ordering of spare parts and consumables, with a focus on economic order levels, and regular vendor comparisons for competitive pricing, product quality and service provided
- Coordinates the implementation of the required MEWP third-party inspection.
- Assists in the creation and management of workshop projects, including obtaining required approval if applicable.
- Recording of technician’s hours worked, including overtime hours, and communicating to HR with proper approval.
- Manage equipment and MEWP records and data entry into the NetSuite system.
- Accurately logs all the MEWP details in the Damage advice note (service work orders, breakdown and damages photos, etc) and submit to relevant team members for approval.
- Documenting all mandatory requirements for internal and external technical safety bulletins.
- Archiving historical information on sold equipment.
- Update the track unit manager based on the workshop and field activities on track unit installation and removal of faulty units.
- Maintain and update user manuals, service manuals, and parts manuals for equipment.
- Efficient use of the NetSuite system with an understanding of all relevant reports needed to support the day-to-day tasks.
- Effective communication with technicians, permanent casuals, suppliers, manufacturers, and other service providers to ensure appropriate actions are taking place.
- Aiding the Technical manager with the timely completion of the monthly reporting process.
- Ensure operational visual displays (KPIs, Operational Results, Track Unit Manager, Field Service Monitor screens) in the office are updated and working properly.
- In absence of a technical help desk team lead, will be responsible for breakdown coordination and reporting.
- In charge of on-time submission of petty cash to the accounts department.
- Real-time update of operational skill matrix, improvement board, and 7-day shift schedule for technicians.
Your personality makes the difference
- Proactive and team player with excellent communication and interpersonal skills.
- Excellent time management, organisation skills and the ability to multi tasking
What do you have to offer us?
Education
Work experience
Minimum 3years of experience or at least 5 years in a similar industry.
Clerical and accounting, stock or logistic background will be helpful
Skills
Strong organizational and multitasking abilities
Excellent communication and interpersonal skills
Familiarity with equipment maintenance processes and documentation
Proficient in using computer systems and MS Office applications
Come join Team Manlift!
Become part of a dynamic team where you can make a real difference for our customers. At Manlift’s Global Headquarters, you will work in a dynamic, result-oriented and informal environment. Our main rental location and workshop are right next door, so you will be where the action is. You will be part of a friendly, open and international culture where we work together and enjoy regular company activities.
Additionally, you will benefit from:
Competitive salary
Fuel Reimbursements
For commercial, sales, credit control and site technicians who visit customers for business purposes.
Medical Insurance & Yearly Ticket Allowance
Annual bonus plan
Career opportunities
Plenty of opportunity to build your career within Manlift
Laptop and mobile phone
Annual leave
25 working days off per year (does not include weekends)
About Manlift
Our company
Manlift is an international company specialising in renting and selling aerial work platforms and related machinery of renowned brands which include JLG, Genie & Teupen among others. Over the years, Manlift has grown into a specialist in the area of working safely and efficiently at heights across the UAE, Qatar and India. By continuously investing in people, quality and innovation, Manlift has become a leading international player. With its international operation and support, Manlift can offer its customers the best possible service wherever they are. This is evident in all of our product offerings, fast service, reliability and sincere attention to the customer. We compete with our platforms, we win with our people.
Our people
It is our people who live and breathe our core values: safety, sustainability, diversity, integrity and teamwork. And it is them who take Manlift – and our customers – to great heights.
